Almost all consulting firms differentiate themselves by stating their specific value proposition. In competitive sales situations, can that value prop trump a rival’s existing relationships, or overcome a stronger brand name? I have heard numerous stories of how excellence triumphed over incumbency or trademark. However, I think relationships and brands more frequently push even outstanding messages aside, and generally win the day.
A value prop is nothing to ignore, since a weak message may put you at a serious disadvantage. A consultant with deep relationships or strong brand backing may still lose and RFP, if they cannot articulate a believable value prop. This is a fairly low hurdle to clear, though, with the right relationships and the right brand.
On the other hand, a compelling message and a clear demonstration of business value may open new doors. Marketing your differentiator in the right places will help build needed relationships, and may even lead to a strong brand presence. In addition, a unique proposition creates confidence, and makes conversations and presentations that much easier.
I conclude that a strong brand message is essential, even though it may come in third in importance behind relationships and brand. Ignoring this fact puts you further back as a challenger, and weakens your position as an incumbent.
Here is an article about creating a strong value prop that you may find helpful as you think about your evolving brand message:
http://www.equiteq.co.uk/equiteq/documents/Consulting_Sales_Growth_White_Paper.pdf
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